Positive Experience with Proactive Despatch

Positive Experience with Proactive Despatch

Do you know what working in same day courier world can be stressful and full on. Everything is last minute, Everything is high profile, Everything is urgent, In a lot of cases we are dealing with last minute stuff or picking up the pieces when something has gone...
Happy Customers!

Happy Customers!

How lovely to receive emails like the one below as you go into the weekend. ‘Just wanted to drop you a quick message aside from all the chaos of bookings to say a massive thank you! As you may be able to tell, the business is approaching it’s peak period...
Customer Appreciation

Customer Appreciation

A post from Paul Woods – Managing Director One of the things that causes me frustration as I get older and uglier, is companies that spend all there time trying to woo new customers, rather than showing appreciation, to the ones they already have. At Proactive,...
Bank Holiday!!

Bank Holiday!!

Well, it’s Friday before the bank holiday. The motorway networks are going to be heaving.  Our customer’s etas are going to be pushed. The difference is that when, not if we get stuck in traffic on a bank holiday Friday, we will keep our customers...
Before the Win

Before the Win

A post from Paul Woods – Managing Director Hi all, A bit of an unusual ask, so bear with me. I’m one of the entrepreneurs featured in a new book called Before the Win, put together by Rachel Hargrave It’s not the usual business book. There’s no...
Happy Customers!

We Love Happy Customers!

What lovely feedback to received, ‘I used Proactive Dispatch for the first time today for an urgent delivery from Widnes to Tiverton. I called at about 09:30 and spoke to Ross who was fantastic. Communication was crystal clear and a van was with me to collect...