A post from Paul Woods – Managing Director
One of the things that causes me frustration as I get older and uglier, is companies that spend all there time trying to woo new customers, rather than showing appreciation, to the ones they already have.
At Proactive, yes we love welcoming new customers to the business, but we absolutely do not forget about the customers that we have. The below is a response to an email we sent thanking one of our customers for their continued loyalty.
‘I’m really well, thank you, I hope you are too! Thank you so much for your lovely email, and honestly, it’s a pleasure!
We really appreciate all your help and support too, and I’m so pleased we’ve been able to work together on some great projects.
I’m really happy with the service from the team and it’s been great building the relationship with you as well.
Thank you for always being so helpful and accommodating, especially when we’re working to some pretty tight deadlines!
I’m sure there will be plenty more to come, so I’m looking forward to working together on the next one. ��
Thanks again and enjoy the rest of your day too!’
How bloody lovely to get emails like this!
If you want to work with a same day courier company that will really value your loyalty, please reach out:
T: 0333 003 0022
E: bookings@proactivedespatch.com