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What our customers say

Obviously we're pretty impressed with our service and care. However, don't just take our word for it - here are just a few of the testimonials sent in by satisfied customers.

"It was very refreshing to visit your place today nice to see a business with such a lively and enthusiastic group of people (which is probably a lot less common than you think trust me!)

You can call by my workshop anytime you are near to Warrington - always call me on my mobile as I do come and go a lot being a one-man operation!

Thanks for the nice welcome too - made my day to be honest (working alone can be a bit boring as often I don't speak to anybody from 8.00 am till 6.00 pm Monday to Friday!)"

"I just wanted to say a huge thank-you to you guys for pulling it out of the bag for us on Saturday. You are always brilliant and never let us down."

"Many thanks for the e-mail, it was a concern for me changing our existing Sameday carrier but I can say it was well worth the swap. Even though you have only had a few jobs off us you can expect many more in the year ahead.

Can you also say a thank you to Michelle for taking the time to keep chasing me so I did try Proactive, also John on the booking front who made things so easy from the first phone call."

“Hi Paul. I would like to thank you for your continued brilliant service, we very much appreciate your efficiency and valued customer services. I would highly recommend you to anyone.”

“Hi Paul, just a quick note to say thanks for the continued excellent service from your guys. It’s reassuring to know that when I place an order, I know the job is going to be done quickly, efficiently and at a good price. The feedback from our clients has been great, and it’s always good to receive a follow up email saying that the print has reached its destination. I look Forward to continuing a good working relationship with you in the future.”

“Proactive Despatch has made my life easier. After dealing with companies who could not track parcels or inform you when there is a problem, working with Paul and Proactive is refreshing. They offer a personal, professional and reliable service. Communication is first class and allows me to manage my workload and keep my clients up to date. The service offered by Proactive is excellent and in a different league to other companies I have tried. I would personally recommend them to anyone! I look forward to working with Paul for a very long time.”

On several occasions we suffered severe product damage caused by overnight carriers and we couldn’t carry on accepting this loss to our business, so we decided to switch to a dedicated carrier. Fortunately, we had Proactive on file so we arranged a pilot shipment with them. This was a game-changing experience for us. Generally a driver arrives within an hour to collect, they are always very cheerful and helpful. The drivers load the vehicle and drive immediately to the destination. Proactive can always arrange a multi-drop or backload, which is very useful for us, and something the big, inflexible carriers can’t offer. This can save us a lot of time and money. We have sent many shipments with them and have never suffered any damage, time delays or problems of any sort. They are completely dependable and have a very positive work attitude. We have recommended them to many of our suppliers and customers and would like to see them prosper, as they work very hard to offer an excellent service and deserve to do well. If you are experiencing any transport issues, or just want to make arranging deliveries a pleasant and positive experience, switch to Proactive Despatch.